Services & Consulting

Control Associates and Emerson, with their global network of consultants, solutions architects, engineers and service providers, are the partners of choice for companies just like yours.

Our Consulting Services specialists have the expertise and experience to accurately assess your current state plus the knowledge on how best to apply innovative technologies to achieve your desired outcome, accelerate your competitive edge, and protect your process against cyberattacks. Our factory trained Project Services engineers implement the tailored solution and are there to support you from plant concept through start-up and commissioning.

Once your plant is running, our Lifecycle Services organization offers maintenance, reliability and performance services — where and when needed. To help ensure your ability to achieve sustainable Top Quartile performance, Emerson Educational Services can train your staff on how to get the most value out of your process automation and controls investment.

Consulting Services

Process Optimization & Consultation Services
Control Associates’ and Emerson’s control performance improvement and optimization services can help you develop strategies for getting the most out of your control systems. Our experts will analyze your process and provide valuable guidance on taking advantage of opportunities for increasing efficiency, maximizing uptime, and reducing risk.

  • Process Audits / Studies
  • Process Automation Studies
  • Process Unit Optimization
  • Advanced Controls
  • Workflow Compliance
  • Energy Management
  • Cybersecurity
Control Performance Audits
Control Performance Audits are designed to benchmark and analyze your existing assets, applications, and processes to identify opportunities and provide sound recommendations for improving safety, performance, energy efficiency, and environmental compliance. Information collection occurs through interviews and discussions with your operational and maintenance staff, plant walk-downs to inspect plant field equipment and control systems, and reviews of process and business data, report logs, control system documentation and alarms. Expert analysis helps determine options for improving your existing processes, such as retrofitting assets and upgrading entire loops and systems.

  • Loop and Loop Device Audits
  • Loop Tuning and Optimization
  • Process Variability Reduction
  • Process Reliability Improvement

Project Services

Project Management
Control Associates and Emerson project managers have proven experience in understanding customer needs, developing a feasible project plan, mobilizing the necessary resources— from around the globe if necessary— and delivering the project to the set objectives. No matter the size and complexity of your project, our experienced project managers can successfully help ensure it meets your schedule.

  • Turnkey Main Automation Project Services
  • Single Point Contact
  • Project Planning and Scheduling
  • Procurement Services
  • Sub-Contract Administration
  • Field Supervision / Installation Support
Project Engineering, Systems Integration & Validation Services
Today’s complex capital projects are difficult to deliver on time and on budget—especially with outdated “we’ve always done it this way” approaches.

The solution lies in choosing the partners that break through rigidity, find new ways of reducing costs, and implement technologies that speed up execution.

Control Associates and Emerson have the depth of knowledge and experience across industries, technologies, and project management techniques that lead to capital project success.

  • Batch and Continuous Processes
  • Cogen and Boiler Controls / SCADA
  • Steam PRV Stations
  • MES
  • PAT (Process Analytical Technology)
  • SCADA
  • Natural Gas Pipeline Skids
  • Business Intelligence Systems
  • Loop & Equipment Drawings
  • Computer System Validation Services
  • Cybersecurity
SCADA Services
Our SCADA engineers and project managers will identify the scope of work, configure the application and monitor the milestones to deliver your project on time and to your specifications.

  • Hardware & Software Configuration
  • Telemetry
  • Communications
  • Cybersecurity
Staff Augmentation
An extended onsite engagement for a contract engineer or technician can provide you field support, project management, equipment maintenance or consulting expertise without the expense of hiring new personnel.

  • Valve Services -Calibration,
    Commissioning, Testing, Inspection
  • Instrument Services - Calibration, Commissioning, Troubleshooting
  • RTU Maintenance and Inspection
  • Control System - Configuration, Maintenance and Inspection
OSIsoft System Integrator Partner
Control Associates is an authorized OSIsoft System Integrator Partner and member of their global OSIsoft Partner EcoSphere network. We provide a broad range of implementation and life cycle services and can help you unlock the potential of your data with services, applications and technology that leverage the PI System infrastructure.
  • Infrastructure design and virtualization
  • PI Interface Design
  • OSI PI Historian Installation and Configuration
  • PI Asset Framework and Event Frames
  • PI Process Book and Vision configuration
  • PI Notification configuration
  • RtReports Development

Lifecycle Services

Fisher Lifecycle Services
Fisher Lifecycle Services for valve, actuator, and regulator products provide customers with expertise, technology, and processes that can help them operate safely, improve asset reliability, and optimize process capabilities. Maintenance services keep your plant operating safely, consistently and economically. Reliability services improve your asset integrity and preserve your investment. Performance services optimize your plant output and achieve business goals.

Emerson’s local service centers offer a wide inventory of OEM-certified parts so you can leverage your automation investment and reduce your maintenance footprint.

  • Control Valve Repair
  • 24/7 Emergency Response
  • Predictive Diagnostics Services
  • Fisher Encore Remanufactured Control Valves
  • Onsite Outage and Turnaround Control Valve Repair Services
  • Valve Startup Services
  • Onsite Valve Leak Detection Services

Fisher Lifecycle Services Locations:
120 Kissel Road
Crossroads Industrial Park
Burlington, NJ 08016

238 Cherry Street
Shrewsbury, MA 01545
Pressure Relief Valve Lifecycle Services
Pressure relief valves are designed to protect your plant’s assets—both physical and human—from danger should a deviation occur in the process the valve is protecting. No less than 100% reliability is essential.

With decades of experience and a skilled team of field technicians and application engineers, Atlantic Valve Services is available to service Emerson customers throughout the Northeast and Mid-Atlantic region via its network of Emerson Impact Partners.

Atlantic Valve Services is also an Emerson factory authorized repair and new assembly center for Anderson Greenwood , Crosby, and Kunkle pressure relief valves.

Our highly skilled technicians provide onsite, emergency and repair services for any type of industrial pressure, pressure relief, or safety valve.
Control Associates Valve & Instrument Lifecycle Services
Control Associates local Lifecycle Services organization provide parts, expertise, and hands-on service to quickly diagnose and repair your equipment and devices. From repair/replace assessments and device refurbishment, to calibration and upgrades, our broad portfolio of services includes everything required to keep your plant operating at peak performance, day in and day out.

  • 24/7 Emergency Response
  • Control Valve Repair
  • Turnaround and Outage Management Services
  • Instrument and Control Valve Calibration
  • Predictive Diagnostic Analysis
  • Onsite Valve Leak Detection Services
Control Associates Control Systems Lifecycle Services
Control Associates and Emerson Lifecycle Services provide customers with the expertise, technology and processes that can help you operate safely, improve asset reliability and optimize process capabilities. Our lifecycle maintenance services keep your plant operating safely, consistently and economically. And optimize your plant performance and achieve your business goals with our performance services.

Even the most sophisticated equipment requires routine maintenance to keep it in top operating condition. Control Associates’ scheduled onsite support service enables you to ensure that critica maintenance services are performed regularly.

Our field engineering experts can assist you in implementing changes during normal operations or preparing for planned shutdowns, turnarounds, outages or upgrades by performing accumulated maintenance tasks without diverting manpower from other important tasks.

  • Emerson Process Systems Factory Certified Technicians
  • Installation and Maintenance
  • Priority Service Contracts
  • 24/7 Emergency Response
  • Hardware and Software Upgrades
  • System Migration Planning
Reliability Solutions and Services
Whether you work in Plant Management, Operations, or Maintenance and Reliability, you have a stake in asset health. In fact, every plant’s business goals depend on the performance and reliability of its critical production assets: mechanical, electrical, process equipment, instruments, and valves.

In every production asset, every operation, every plant there is untapped profit potential. Learn how to unlock your plant’s true potential through improved asset management. Create an Optimized Plant and begin to operate with confidence.​​

Our comprehensive reliability services are key to avoid unplanned shutdowns, increase production yield, and reduce costs. Avoid unexpected incidents and lower operating costs.

  • Onsite & Remote Monitoring of Rotating Equipment, Motors, and Process Controls Equipment to:
    • Increase asset reliability
    • Reduce unscheduled downtime
    • Extend production intervals between maintenance outages
    • Maximize efficiency and performance of plant assets
  • Vibration Monitoring and Analysis
  • Oil Analysis
  • Infrared Thermography
  • Laser Alignment
  • Ultrasonic Testing and Analysis
  • AMS™ Suite Software Installation and Support Services
  • Spares Inventory Programs
Staff Augmentation
An extended onsite engagement for a contract engineer or technician can provide you field support, project management, equipment maintenance or consulting expertise without the expense of hiring new personnel.

  • Valve Services -Calibration,
    Commissioning, Testing, Inspection
  • Instrument Services - Calibration, Commissioning, Troubleshooting
  • RTU Maintenance and Inspection
  • Control System - Configuration, Maintenance and Inspection
SCADA Services
Our SCADA engineers and project managers will identify the scope of work, configure the application and monitor the milestones to deliver your project on time and to your specifications.

  • Hardware & Software Configuration
  • Telemetry
  • Communications
  • Cybersecurity
Instrument Lifecycle Services
From simple repairs to complex projects, Emerson™ supports you with services that improve the maintenance, reliability and performance of your measurement products and, ultimately, your process equipment and production quality.

  • Maintenance Services
    • Local Service Center
    • Calibrations
    • Repairs
    • Quick Turnaround
    • Instrument Assessment
  • Field Services
    • Calibrations
    • Start Up & Commissioning
    • Troubleshooting

Educational Services

Educational Services
Improve your workforce with a full range of training options from Emerson’s Educational Services. Train new hires, improve your current workforce skills, or help your team adapt to new technology or products. Courses are offered through Emerson’s regional training centers, locally at Control Associates or at your facility, via the web utilizing eLearning or virtual classroom, or through a blended learning approach.

  • Local, Regional and Onsite
  • Comprehensive Range of Course Topics:
    • Process Control
    • Process Control Systems
    • Control Valves and
      Instrumentation
    • Pressure Regulators
    • Operator Training
    • Vibration Analysis
Rosemount Measurement & Flow Solutions Educational Services
It’s essential your new and existing Instrument Technicians and Engineers have access to the knowledge and expertise necessary to ensure operations run as safely and efficiently as possible. Emerson Educational Services offers interactive, online and instructor led training. Our training options are designed to develop the critical skills that will enable your staff to maximize the performance of your Rosemount and Micro Motion products. Upon request, we can provide customized training specific to your organization.

Our comprehensive training courses teach theory, configuration, maintenance, installation, and troubleshooting skills to Instrumentation Technicians and Engineers.

  • Classroom Training
  • Onsite Training
  • Interactive Plant Environment

Featured News/Case Studies

Aug 15, 2018

Emerson awarded Control Associates today with the status of Emerson Impact Partner representing the company’s highest level of customer support. 


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Upcoming Events/Education

Monday 10.01.18
For Users, By UsersThe Emerson Global Users Exchange is more than an industry-leading technical conference…it is a community of process automation leaders committed to extracting the most from their automation
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