The SureService Program is based on a set of progressive tiers — ST100, ST200, ST300, and ST400 — that build upon one another allowing you to choose the package that best fits your maintenance needs. The objectives of each tier are to provide a structured framework to execute the strategy and deliver predictable outcomes that allow you to focus more effectively on the core business.
Regardless of the SureService package you select, our ultimate goal is to ensure your process automation and control assets keep running efficiently, safely and reliably.
A managed service and strategic collaboration where Emerson assumes full responsibility for identified performance-based outcomes.
A data-driven predictive maintenance and asset management program to maximize return on automation investment.
A preventative maintenance program to provide priority access to best-in-class automation availability.
A set of services that provide core support needs for your automation infrastructure.